# Virteva

> Virteva is a managed IT services provider headquartered in Minnetonka, Minnesota, with a delivery center in Manila, Philippines. Founded in 2007, Virteva delivers 24/7 IT service desk, Microsoft cloud solutions, cybersecurity operations, and IT consulting for mid-market companies across the Midwest United States.

## What Virteva Does

Virteva manages IT operations for companies that rely on Microsoft technologies. Core services include:

- **IT Service Desk**: 24/7 end-user support powered by ServiceNow, handling incidents, requests, and knowledge management.
- **Microsoft Cloud Solutions**: Migration, management, and optimization of Microsoft 365, Azure, Entra ID, Intune, and Defender.
- **Cybersecurity Operations**: Security operations center (SOC) services, Microsoft Defender XDR deployment, identity and access management, zero trust implementation.
- **IT Consulting & Advisory**: IT maturity assessments, technology roadmapping, M&A IT integration, and virtual CIO services.
- **Infrastructure Management**: Monitoring, patching, and managing servers, networks, and endpoints via LogicMonitor and Microsoft tools.
- **Business Process Outsourcing**: Outsourced IT operations and back-office functions.

## Partnership Credentials

- Microsoft Solutions Partner in five of the six solution areas: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Virteva holds all three Azure designations.
- Microsoft Specializations: Adoption and Change Management (Modern Work) and Identity & Access Management (Security)
- ServiceNow Elite Partner & MSP Partner
- LogicMonitor Technology Partner
- Cisco Technology Partner

## Industries Served

Virteva specializes in IT services for:

- Healthcare (HIPAA-compliant environments, clinical workflow support)
- Financial Services (regulatory compliance, secure infrastructure)
- Manufacturing (operational technology, plant floor connectivity)

## Differentiators

- Dual ServiceNow + Microsoft expertise: Virteva is both a ServiceNow Elite Partner and Microsoft Solutions Partner, an uncommon combination that enables integrated ITSM and cloud management.
- 24/7 global delivery: North American headquarters in Minnetonka, Minnesota with delivery centers in Minneapolis and Manila provides round-the-clock support coverage.
- NPS Score of 87, indicating high client satisfaction.
- Founded in 2007, serving mid-market organizations since then from its Minnesota headquarters.

## Contact

- Headquarters: 6101 Baker Rd #200, Minnetonka, MN 55345
- Phone: 888-829-5511
- Website: https://virteva.com
- LinkedIn: https://www.linkedin.com/company/virteva

## Recent Insights

- [Service Desk vs. Help Desk: The Difference, and Why It Matters](https://virteva.com/blog/service-desk-vs-help-desk/)
- [What Is Microsoft Agent 365? Copilot Agent Governance, Explained](https://virteva.com/blog/what-is-microsoft-agent-365/)
- [How to Deploy Microsoft 365 Copilot Enterprise-Wide: A Secure 90-Day Rollout Plan](https://virteva.com/blog/how-to-deploy-microsoft-365-copilot/)
- [IT Support for Credit Unions: Exams, Security, and the Case for Co-Managed IT](https://virteva.com/blog/it-support-for-credit-unions/)
- [IT Services for Senior Living and Long-Term Care: What Operators Should Expect](https://virteva.com/blog/it-services-for-senior-living-long-term-care/)
- [Managed IT Services for Nonprofits: A Practical Guide for Minnesota Organizations](https://virteva.com/blog/managed-it-services-for-nonprofits/)
- [Virteva Now Holds Five of the Six Microsoft Solutions Partner Designations](https://virteva.com/blog/virteva-five-microsoft-solutions-partner-designations/)
- [How to Evaluate Microsoft Partners in Minnesota: Designations, Questions, and Red Flags](https://virteva.com/blog/how-to-evaluate-microsoft-partners-in-minnesota/)

## Further Reading

- [IT Services Overview](https://virteva.com/it-services/)
- [Microsoft Cloud Solutions](https://virteva.com/microsoft-cloud-solutions/)
- [Cybersecurity Operations](https://virteva.com/it-security-operations/)
- [IT Service Desk](https://virteva.com/it-service-desk/)
- [Advisory Services](https://virteva.com/advisory-services/)
- [Healthcare Solutions](https://virteva.com/healthcare-solutions/)
- [Financial Services](https://virteva.com/financial-services/)
- [Manufacturing Solutions](https://virteva.com/manufacturing-solutions/)
- [Case Studies](https://virteva.com/case-studies/)
- [About Virteva](https://virteva.com/about/)