Mid-West Business Technology
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The Importance of a Virtual CIO and How an MSP Can Support That Role
You may already know what a CIO is – an organization’s chief information officer. But have you ever heard of a virtual CIO or vCIO? Well, as the name suggests, the vCIO performs the same duties as a CIO, only virtually and, most of the time, remotely. This allows...
Secure Your Customer’s Data With Virteva’s SOC2 Compliance
Collaborating with managed service providers (MSPs) helps customer organizations worry a lot less about service management, service interruptions, system downtimes, and more. Essentially, an MSP is responsible for managing your customers’ information...
ITSM vs. ITIL: What’s the Difference Between ITIL & ITSM?
In the IT world, it’s assumed you understand the difference between the terms ITSM and ITIL. However, not everyone uses these ITSM and ITIL correctly; some even use ITSM and ITIL interchangeably, which magnifies everyone’s confusion. ITSM stands for IT Service...