Virteva Blog

How to Run Cybersecurity Operations in an Extreme Labor Shortage

How to Run Cybersecurity Operations in an Extreme Labor Shortage

Cybersecurity operations have become increasingly complex and sophisticated in recent years. A recent study by security firm Proofpoint found that the average number of cyber-attacks has increased by nearly 50% in the last two years. With the increasing number of...

Top 5 Cloud Security Best Practices for 2022

Top 5 Cloud Security Best Practices for 2022

By 2025, the global cloud computing market is expected to grow from 371 billion dollars to 832 billion. With that exponential growth comes an even greater risk for breaches and threats from bad actors.In the past 12 months, 45% of businesses have experienced...

Seven Top Benefits of a Managed IT Services Provider

Seven Top Benefits of a Managed IT Services Provider

A managed IT service provider is a team of third-party experts that provide services to companies. A managed IT services team can reduce the pressure on your internal team and give you more time to focus on the more important stuff. At the same time, you'll leave...

Help Desk vs. Service Desk and Why It Matters

Help Desk vs. Service Desk and Why It Matters

The IT world is full of technical terms making it almost impossible to understand how and why they differ. We see this prominently displayed in the perceived definitions of the help desk and the service desk. What are some of the questions that a client asks us about...

The Importance of a Virtual CIO and How an MSP Can Support That Role

The Importance of a Virtual CIO and How an MSP Can Support That Role

You may already know what a CIO is – an organization’s chief information officer. But have you ever heard of a virtual CIO or vCIO? Well, as the name suggests, the vCIO performs the same duties as a CIO, only virtually and, most of the time, remotely. This allows...

Secure Your Customer’s Data With Virteva’s SOC2 Compliance

Secure Your Customer’s Data With Virteva’s SOC2 Compliance

Collaborating with managed service providers (MSPs) helps customer organizations worry a lot less about service management, service interruptions, system downtimes, and more.             Essentially, an MSP is responsible for managing...

ITSM vs. ITIL: What’s the Difference Between ITIL & ITSM?

ITSM vs. ITIL: What’s the Difference Between ITIL & ITSM?

In the IT world, it’s assumed you understand the difference between the terms ITSM and ITIL. However, not everyone uses these ITSM and ITIL correctly; some even use ITSM and ITIL interchangeably, which magnifies everyone’s confusion. ITSM stands for IT Service...

How to Create Effective ServiceNow Knowledge Base Articles

How to Create Effective ServiceNow Knowledge Base Articles

Garbage in equals garbage out. Love or hate the saying, it rings true, especially when it comes to your Knowledge Base articles. As a Lead Analyst in Quality Management at Crossfuze, I’ve invested a lot of time and effort to improving our Knowledge Strategy and...