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Managed IT Services for Financial Services

Audit-aligned Microsoft managed IT for banks, credit unions, registered investment advisors, insurance carriers, and PE-backed firms. Built for evidence collection, change-control discipline, and the regulators reviewing both.

Compliance
SOC 2 Type II audit support
Overview

What you get with Virteva

Financial services IT is judged by audit. SOC 2 fieldwork, FFIEC and GLBA examinations, PCI assessments, and the client security questionnaires that land every quarter all ask one question: can you prove the control was operating, not just that it existed. Done well, managed IT means that proof is already on hand when the request arrives, not assembled in a scramble after.

Virteva runs your Microsoft and identity layer around the evidence examiners actually test. Continuous collection through Microsoft Purview and Sentinel means a SOC 2 walkthrough proceeds from a live dashboard, not a week-long spreadsheet sprint to reconstruct what happened. Monitoring is tuned for the threats that show up on the loss side of an exam: insider activity, business email compromise, and the wire-fraud patterns that target finance teams. Entra PIM governs privileged access with approval and expiry, and change control ties to documented tickets in ServiceNow, so the audit trail is a byproduct of how work already gets done.

The service has clear edges. Virteva operates your Microsoft and identity layer and does not run core banking, trading, or policy administration platforms. It serves your compliance function and your CISO rather than replacing either, and it does not certify your SOC 2 report; that is the auditor’s role. What it does is operate the environment so that each cycle the examiner asks for less, not more. For depth, see Microsoft identity security, IT security operations, and virtual CISO services.

This fits a specific organization: a community bank, credit union, investment management firm, or PE-backed portfolio company in the Upper Midwest that has outgrown ad-hoc IT but is not large enough for a full internal security team. You are likely the owner, the CFO, or the head of IT, and your security posture has become a board-level concern, whether that pressure comes from an examiner, an institutional client, or a private-equity sponsor’s reporting requirements. The real decision is whether to staff that discipline internally and carry the hiring risk, or partner with a team already audit-experienced and Minnesota-based. When Intricon consolidated onto a single Microsoft and ServiceNow platform with Virteva, Microsoft Secure Score rose from 57 to 70 percent in under a year, with audit-ready documentation as a standing output rather than an annual project.

The outcome is the one that matters when you are signing off on the audit budget or facing the next exam: the request list shrinks every cycle instead of growing, fieldwork gets shorter and less disruptive, and the evidence that proves your controls were operating is ready before anyone asks.

The problem we solve

IT challenges that hold growing companies back

The Challenge
  • Audit evidence collection takes weeks every year. Logs, configuration history, access reviews, and change records live in different places and have to be assembled by hand.
  • Insider threat and BEC are now the dominant loss vectors. Perimeter security cannot detect a compromised executive mailbox initiating a wire transfer.
  • PCI scope keeps expanding inside Microsoft 365. SharePoint, Teams, and OneDrive accumulate cardholder data that was never supposed to live there.
  • Privileged access controls are inconsistent. Finance, accounting, and IT admin roles often share standing privileges that auditors flag every year.
  • Change control documentation is missing for SOX-relevant systems. Microsoft administrative changes do not always tie back to a documented ticket and approval.
The Virteva Approach
  • Continuous evidence collection through Purview and Sentinel. Logs, access reviews, configuration history, and change records assembled continuously, not at audit time. Auditor walkthroughs run from a live dashboard rather than a spreadsheet sprint.
  • Continuous monitoring tuned for insider threat and BEC. Detection rules for unusual mailbox behavior, wire-related communications, payment-instruction changes, and executive-mailbox compromise patterns.
  • PCI scope reduction strategies inside M365. Purview classification and DLP policies to keep cardholder data out of unintended containers, with documented evidence for the QSA.
  • Privileged Identity Management for finance and IT roles. Entra PIM with just-in-time access, approval workflows, and access reviews tied to the controls your auditor reviews.
  • Change control inside ServiceNow. Every Microsoft administrative action ties to a documented ticket and approval, with audit trail available on request for SOX-relevant systems.
SOC 2
Type II auditor-experienced delivery, with evidence collection automated inside Microsoft 365 and Azure so the walkthrough runs from current evidence rather than a point-in-time snapshot.
What's included

Everything you need to run IT right

Every engagement includes these core capabilities, configured for your environment and backed by contractual SLAs.

SOC 2 Type II audit support
Evidence collection, control documentation, and walkthrough support during fieldwork. Auditors get what they need without scrambling your team.
Continuous compliance monitoring
Purview and Sentinel configured for ongoing control monitoring, not just annual audit prep.
Privileged Identity Management
Entra PIM with just-in-time access, approval workflows, and quarterly access reviews mapped to your control framework.
PCI scope reduction
DLP and classification policies that keep cardholder data out of containers it should never reach, with documented evidence.
BEC and wire-fraud detection
Detection rules tuned for the patterns that show up in regulatory loss reports: executive mailbox compromise, payment-instruction changes, vendor impersonation.
Quarterly access reviews
Segregation-of-duties reporting and access certification on a cadence your audit committee can rely on.
How it works

From first call to ongoing partnership

01
Discovery & Assessment
We audit your current Microsoft and ServiceNow environment, document every system, and identify gaps, risks, and quick wins.
02
Custom Proposal
You get a fixed-scope proposal tied to your business goals. Named SLAs by ticket priority. No surprises, no hidden costs.
03
Migration & Onboarding
Our team handles the transition with zero disruption. We migrate, configure, and validate before going live.
04
Ongoing Partnership
24/7 support, proactive monitoring, quarterly reviews, and strategic advisory. We grow with you, not just support you.
Client spotlight

See how it plays out in practice

Security & Audit Transformation
Intricon lifts Microsoft Secure Score 57% to 70% on a consolidated Microsoft and ServiceNow platform, with audit-ready documentation always current
Challenge
Multiple MSPs, limited Microsoft 365 adoption, and a 24x7x365 operation across continents with technical debt across infrastructure, endpoints, and security. Audit evidence and change-control documentation were scattered across vendors and tools.
Solution
Comprehensive IT maturity assessment followed by consolidated Service Desk, End-User Computing, Managed Security, and Network/Infrastructure services on one ServiceNow platform. Deployed Intune, Purview, and Defender with documented configuration evidence ready for audit walkthroughs.
Read full case study
57→70%
Microsoft Secure Score lifted in under a year on a consolidated platform
Our SOC 2 fieldwork now runs from a live evidence dashboard. The auditor request list shrinks every cycle instead of growing, which alone justifies the engagement.
Ho
Head of IT
Regional bank
Frequently asked

Common questions

No. Core banking, trading platforms, claims systems, and policy administration are out of scope. We secure and operate the Microsoft 365 and Azure environment those systems run alongside, including identity, email, file, and the security telemetry that monitors them.

We provide continuous evidence collection through Purview and Sentinel, control documentation in a controlled SharePoint library, and walkthrough support during fieldwork. The auditor receives current evidence rather than point-in-time snapshots assembled the week before.

Yes. We deploy Purview classification and DLP policies that keep cardholder data out of unintended containers and provide documented evidence for the QSA. Scope reduction is a documentation exercise as much as a technical one; we handle both sides.

Microsoft-side evidence: logs, access records, configuration history, and security event records on request. We are not your counsel and we do not represent you to the regulator. We support your team and counsel with the artifacts they need on the timeline they need them.

Yes. Detection rules tuned for executive mailbox compromise, payment-instruction changes, and vendor-impersonation patterns. Response playbooks include immediate isolation and the documentation your fraud and treasury teams need for post-incident review.

Related services

Extend your IT capabilities

Talk to an audit-experienced Microsoft team

Schedule an audit-readiness review. We will assess your Microsoft 365 and Azure environment against SOC 2, PCI, and the controls your last audit flagged. The output is a written gap analysis your audit committee can act on.
  • Microsoft 365 and Azure control review against SOC 2 and PCI
  • Entra PIM and access review assessment
  • PCI scope mapping inside M365 with remediation priorities
  • Reference call with a current financial services client on request