Managed Microsoft IT for the Twin Cities medical-device corridor and the corporate campuses that surround it. Validated systems, 21 CFR Part 11 alignment, ServiceNow Elite workflow, and Minnesota-based engineers.
Brooklyn Park is the home of the Twin Cities medical-device industry, and the IT environments behind it run to a different standard. Validated systems, 21 CFR Part 11 audit trails, and FDA-aligned change control are baseline requirements, not features. Virteva delivers Microsoft managed services to Brooklyn Park manufacturers and corporate campuses with the documentation, validation, and security discipline that regulated industries demand from a vendor.
Yes. We configure Microsoft 365 tenants for Part 11 alignment: immutable audit logging, controlled e-signature workflows for regulated content, retention policies through Purview, and documentation that supports validation evidence. Your QA team approves the controls; we operate them.
Yes. We run change control through ServiceNow with documented approval workflows, segregated environments for validation, and audit-ready records for every administrative action in your tenant. The model is built to plug into your existing CSV and CAPA processes, not to replace them.
Yes. We have walked clients through customer-led security audits and supported preparation for FDA inspections that touched IT controls. Specifics are available under NDA.
Our ServiceNow Elite Partner work runs alongside Microsoft. For regulated clients, that means CAPA-aligned change tickets, validated workflows for system access, and a system of record for audit evidence rather than email threads and spreadsheets.
No. We do not administer MasterControl, TrackWise, Veeva, or your eQMS. We secure and operate the Microsoft and ServiceNow layers underneath them, with the discipline those upstream systems expect from their hosting environment.