If you’re not looking for innovative ways to get ahead of your competition, you might as well sit back and wait for your turn at extinction — right next to the dodo bird. Why? More than ever, businesses are reaping the rewards of technology and...
In 2013, the White House’s official Twitter account was hacked. The message: “Breaking: Two Explosions in the White House and Barack Obama is injured.” For 20 minutes, the world stood still. Everything went wild. The Dow Jones dropped 150...
According to the FBI, $4 million is the cost of an average breach. Why? Well, most folks take into account the cost of mitigation and reparations. In other words, how much will it cost them to patch and solve the issue? What they don’t...
Right now, most businesses find themselves in the eye of a storm — a wide zephyr that is both an opportunity and a hurdle. A digital tornado, a direct byproduct of the Information Era. On all sides, businesses are besieged by a myriad of technological...
In the age of digital transformation, businesses are increasingly migrating their operations to the cloud. This shift offers scalability, flexibility, and agility but also introduces a new layer of complexity: managing and monitoring your cloud infrastructure. This is...
In the fast-paced digital era, the service desk has evolved from a mere support function to a critical component of an organization’s success. As the first point of contact for IT issues and requests, an efficient service desk can significantly enhance...
