Resources & insights

Articles on Microsoft 365, Azure, cybersecurity, ServiceNow, and managed IT, written by Virteva's engineering team for IT leaders at mid-market organizations.

191 articles
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Consolidating Microsoft Identities After an Acquisition: What to Decide First

How to plan Microsoft Entra ID identity consolidation after an acquisition: what to set up for day one, which decisions to make before close, and how to sequence the move to one tenant.
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Why Microsoft Licensing Costs Climb Faster Than Headcount

The common reasons a growing company's Microsoft 365 bill rises faster than headcount, and a simple quarterly review to keep licensing matched to what people use.
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Strategic IT Partner or Help Desk: How to Tell Before You Sign

Most managed IT providers say they are strategic partners. Here is what a strategic relationship looks like in practice, the reports and reviews to ask for, and questions that reveal the difference.
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After-Hours IT Service Desk Outsourcing: What to Specify Before You Request Proposals

Specify hours, channels, escalation and exclusions before requesting after-hours IT support proposals. Use this checklist to compare the same scope of work.
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Co-Managed IT Responsibility Matrix: What to Agree Before Signing

Use a co-managed IT responsibility matrix to compare proposals, clarify approvals and escalation, and identify work your internal team will retain.
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Hire Another IT Generalist or Buy Specialist Coverage? A Decision Worksheet

A worksheet for IT leaders deciding between another hire and outside coverage. Name the gap first: workload, skill, coverage window, or project capacity. Enter your own costs.
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Minnesota Headquarters, Multiple Facilities: Who Owns IT Support at Each Site?

A site-by-site worksheet for Minnesota organizations with a headquarters and multiple facilities. Define who owns IT support at each location, on each shift, and where the handoffs are.
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Microsoft 365 Tenant Migration: What to Plan Before You Move

A planning guide for Microsoft 365 tenant-to-tenant migrations: the workloads involved, the identity, domain, and licensing decisions, the blockers that stall real projects, and what to validate before cutover.
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How to Deploy Microsoft 365 Copilot Enterprise-Wide: A Secure 90-Day Rollout Plan

A secure 90-day plan for deploying Microsoft 365 Copilot: readiness assessment, permissions cleanup, pilot design, phased rollout, and ROI measurement.