by virteva | Jun 9, 2022 | Uncategorized
Collaborating with managed service providers (MSPs) helps customer organizations worry a lot less about service management, service interruptions, system downtimes, and more. Essentially, an MSP is responsible for managing your customers’ information technology (IT)...
by virteva | Jun 9, 2022 | Uncategorized
In the IT world, it’s assumed you understand the difference between the terms ITSM and ITIL. However, not everyone uses these ITSM and ITIL correctly; some even use ITSM and ITIL interchangeably, which magnifies everyone’s confusion. ITSM stands for IT Service...
by virteva | Jun 9, 2022 | Uncategorized
Garbage in equals garbage out. Love or hate the saying, it rings true, especially when it comes to your Knowledge Base articles. As a Lead Analyst in Quality Management at Crossfuze, I’ve invested a lot of time and effort to improving our Knowledge Strategy and...
by virteva | Jun 9, 2022 | Uncategorized
Stay-at-home orders have helped to accelerate digital transformation projects within the finance sector – but they have also radically changed the way we physically work. For automated, back-office operations this isn’t a problem. And thanks to remote connectivity,...
by virteva | Jun 9, 2022 | Uncategorized
Microsoft 365 cloud services are far more than just “email in the cloud” or a package of Outlook, Word, Excel, and PowerPoint. What many organizations don’t realize is that a lot of the tools that come with Microsoft 365 Enterprise can supplement or even fully replace...
by virteva | Jun 9, 2022 | Uncategorized
The terms managed services and outsourcing are often used interchangeably. While they both involve using a third-party or outside company for services or expertise, the difference lies in the level of service provided by the third-party vendor. Outsourcing is a...
