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Managed Security Operations

A 24/7 security operations center built on the Microsoft security stack, staffed in Minnesota. Monitoring, detection, incident response, and the documented operating model regulators and auditors expect to see.

Schedule a SOC assessment See Defender XDR management
Detection
MTTD under 15 minutes
Overview

What you get with Virteva

Outsource your security operations to a center that runs 24/7/365, staffed by Minnesota-based analysts on every shift. You get managed monitoring, managed detection, and managed response, on Microsoft, run by people who do it for a living. Detection and response live under one roof, so an alert becomes a contained incident without a vendor handoff or a ticket tossed back to your team.

Detection runs on the Microsoft security stack you already license: Defender XDR for endpoint, identity, email, and cloud app telemetry, Sentinel for SIEM and correlation, Purview for data and DLP signals, and Entra for identity. We tune those tools to your environment instead of a generic baseline, and our analysts triage and contain in minutes. Median time to detect is under 15 minutes, and because the team is US-based and in-house, you reach a real analyst in one timezone instead of an offshore queue.

Most clients recognize themselves in one of three situations. Mid-market organizations replacing a 24/7 function they cannot staff internally. Regulated organizations that now need continuous monitoring as an audit control. Larger security teams buying nights, weekends, and surge capacity on top of an existing function. Tell us where you sit and we will show you the playbook that fits.

This is managed security operations: monitoring, detection, and response as a service. For the Defender XDR product layer, the Defender suite, or the human-risk layer, see the related services below. In the Twin Cities, see our Minneapolis cybersecurity services.

The problem we solve

IT challenges that hold growing companies back

The Challenge
  • A 24/7 SOC is hard to staff internally. Five-person rotation, nights, weekends, and the burnout that follows.
  • Defender entitlements are licensed but not operated. Most E5 organizations have detection capabilities they have not turned on.
  • Alerts pile up faster than they get triaged. Without tuning, an XDR deployment creates more noise than signal.
  • Incident response is rehearsed less than the playbook suggests. Most organizations have not exercised their IR plan against a real scenario in over a year.
  • Regulators and auditors now expect continuous monitoring evidence. Annual review is no longer enough for SOC 2, HIPAA, or PCI.
The Virteva Approach
  • Outsourced 24/7 SOC with Minnesota-based analysts. Coverage on every shift, with on-call leadership escalation and a documented operating model.
  • Microsoft-stack operationalization. Defender XDR, Sentinel, Purview, and Entra tuned to your environment, with the entitlements you already pay for put to work.
  • Detection engineering and continuous tuning. Detection rules built and reviewed against your environment, not a generic baseline. Noise reduction is a recurring workstream, not a one-time project.
  • Incident response playbooks and tabletop exercises. Documented playbooks, scheduled tabletops with your team, and a defined call tree for active incidents.
  • Audit-ready monitoring evidence. Continuous evidence collection for SOC 2, HIPAA, and PCI control monitoring, available to auditors on request.
15
minutes mean time to detect across monitored telemetry, with response SLAs that vary by severity. We share current MTTD and MTTR metrics under NDA during scoping.
What's included

Everything you need to run IT right

Every engagement includes these core capabilities, configured for your environment and backed by contractual SLAs.

24/7/365 SOC coverage
Minnesota-based analysts on every shift, with on-call leadership escalation and a documented operating model.
Detection engineering
Detection rules built and tuned against your environment. Noise reduction as a recurring practice.
Incident response
Documented playbooks, scheduled tabletops, and a defined call tree. Response runs alongside detection, not after a handoff.
Microsoft-stack operationalization
Defender XDR, Sentinel, Purview, and Entra tuned and operated, including the entitlements most E5 organizations are paying for but not using.
Audit-ready monitoring
Continuous evidence collection for SOC 2, HIPAA, and PCI control monitoring, available to auditors on request.
Tool-agnostic integration
We run on Microsoft, but we integrate with your existing tools where they make sense rather than forcing a rip-and-replace.
How it works

From first call to ongoing partnership

01
Discovery & Assessment
We audit your current Microsoft and ServiceNow environment, document every system, and identify gaps, risks, and quick wins.
02
Custom Proposal
You get a fixed-scope proposal tied to your business goals. Named SLAs by ticket priority. No surprises, no hidden costs.
03
Migration & Onboarding
Our team handles the transition with zero disruption. We migrate, configure, and validate before going live.
04
Ongoing Partnership
24/7 support, proactive monitoring, quarterly reviews, and strategic advisory. We grow with you, not just support you.
Client spotlight

See how it plays out in practice

Health & Wellbeing
LifeSpeak lifts Microsoft Secure Score 25% by retiring redundant security tooling and operating the Defender entitlements its M365 license already included
Challenge
A whole-person wellbeing platform running on Google Suite, Slack, and Dropbox across five fragmented tenants. Security gaps, redundant licensing, and limited monitoring across an environment that handled sensitive mental and physical health use cases.
Solution
Microsoft 365 workshop and full IT assessment, followed by consolidation onto a single tenant and ongoing managed security operations on the Defender stack. Third-party security tools the M365 license already covered were retired, and the Defender entitlements were tuned and operated rather than left at defaults.
Read full case study
58→72
Microsoft Secure Score lifted 25% under managed SOC operations
“
Their SOC operates the Defender entitlements our E5 license already includes. We retired a third-party SIEM and the alert volume went down, not up.
SD
Security Director
Mid-market regulated firm
Frequently asked

Common questions

This is the managed SOC service: people, process, and 24/7 operation. Defender XDR is one of the tools the SOC uses. For Defender XDR specifically, see /detection-and-response-services-with-microsoft-defender-xdr/.

Under 15 minutes across monitored telemetry. Mean time to respond varies by severity and is available under NDA during scoping. We will share current performance against contractual SLAs, not aspirational marketing numbers.

Minnetonka, Minnesota. Analysts on every shift are Minnesota-based and on Virteva payroll. We do not white-label an offshore SOC.

The SOC operates on the Microsoft security stack but integrates with your existing tools where they make sense: identity providers, ticketing systems, EDR products you already have, network telemetry. We avoid rip-and-replace as a rule.

Identity is a separate workstream with its own page. The SOC consumes identity signals from Entra and Defender for Identity as part of detection. The identity service is about controls, governance, and configuration. The SOC is about monitoring and response.

Related services

Extend your IT capabilities

Microsoft Defender XDR Managed Service
Managed Microsoft Defender XDR across Endpoint, Office 365, Identity, and Cloud Apps. Tuning, response playbooks, licensing optimization, and Sentinel integration delivered by a Minnesota-based team.
Learn more
Microsoft Defender Suite
Deployment and managed services for Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office 365 from a Microsoft Security Solutions Partner.
Learn more
End User Cybersecurity
Phishing simulation, security awareness training, and end-user incident response that measurably reduce human risk, run by a Minnesota-based security team on the Microsoft stack you already own.
Learn more
Virtual CISO Services
Fractional security leadership delivering strategy, risk management, compliance oversight, and board-ready reporting for organizations that need CISO-caliber guidance without the full-time hire.
Learn more

Schedule a SOC assessment

We will review your current detection and response posture, identify the entitlements you are not using inside Microsoft, and show you what 24/7 monitoring looks like when the SOC is operated by a Minnesota-based team you can actually call.
  • Defender entitlement and configuration review at no cost
  • Detection coverage assessment across your monitored telemetry
  • Incident response playbook walkthrough
  • Reference call with a current SOC client on request
Talk to our security team Talk to our team