Business Process Outsourcing Services
Discover greater efficiencies and business outcomes by allowing your organization to focus resources on your core competencies
Business Process Outsourcing in the Digital Era
Traditional operations and business process outsourcing models are being reinvented through digital workflows using automation, artificial intelligence, cloud, and other emerging technologies. To remain relevant and to grow, businesses must continuously improve their processes while considering customers, employees, suppliers and business partners alike.
Explore our business process outsourcing services and discover how you can uncover greater efficiencies, improved workflows, and a better employee and customer experience with your organization.
Customer Experience
We work directly with your end users, B2B or B2C
- Customer Care
- Service to Sales
- Dispatching
- Social Media Monitoring
Back Office Support
We act as an extension of your internal team
- Transaction Handling
- Billing and Accounting
- Sales and Ordering
- Analysis and Reporting
Technical Solutions
We support your entire IT environment
- Help Desk
- IT Operations and Monitoring
- Service Providers
- Supporting your SaaS
World-Class Service Delivered Worldwide
Driven by a central operations hub based in Manila, Philippines with remote support around the globe, our BPO solutions have the cutting-edge infrastructure and experience that are essential to delivering instant business process maturity at scale.
- A long-standing presence in Manila surpassing 20 years
- A robust team over 400 strong
- Enterprise-level service unmatched in the industry
- A secure and reliable facility, with PCI certification and redundant infrastructure, ISPs, and generator power
- Flexible Solutions to Meet Your Needs
- Leverage homebased agents outside of Manila for localized country and language support
- Able to scale and create hybrid service operations
- Specialize in smaller campaigns (5 – 100 agents)
- Variety of billing and outsourcing arrangements
“I love working with this service team. You all always get to the bottom of things. I would highly recommend this service to any company. Thank you!”